CindyK
Level 1

Hi:  I'm trying to send over a draft Estate Form 1041 to an executor via leapfile on the internet.  My client receives the file but cannot open it to review it.  I have used leapfile successfully many times and this is the first time a client cannot open the file.

Client says it asks him repeatedly to open in Adobe Acrobat, which he has tried but unsuccessfully. 

Any suggestions?

Thank you.

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

maybe they dont have a PDF reader installed?  do they have a young child that can help them?


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