mjbyoung
Level 2
a week ago
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I will not be doing taxes for the 2025 tax year. How do I cancel the renewal for ProSeries Basic?
Labels
Level 12
a week ago
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Have to call customer support.
judys3
Level 7
a week ago
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You are so lucky!
But yes call customer support to cancel.
dascpa
Level 12
a week ago
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Agree with the calling Customer Support. Other practitioners on this board have said they did not have much luck with that. I'd also consider removing your credit card from your Intuit account. Tougher to get the money back later if the agent doesn't do their job than to not have it charged at all.
rcooley25
Level 11
Saturday
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Dont pay for it and you will be surprise how quick it will get cancelled.