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		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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I believe this is a software error and tried to find a way to email it to support but couldn't fine where I should email it.
Best Answer Click here
		
			
				
						
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			Level 13
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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This issue was fixed several weeks ago. If you had transferred your files prior to fix, you would need to delete and re-transfer your clients. If you've worked on any clients prior, you'll need to re-transfer the ones you have not. Either that or manually make change on the worksheet.
Seems many of you are finding out about this a little late.......
			
		
			
	
	
			
				
		
		
			IRonMaN
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 15
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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						First I hear of it.  Funny nobody else has asked that question yet.
					
				
			
			
				
	
Slava Ukraini!
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
Slava Ukraini!
			Level 13
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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						ROFL.......i thought the OP wrote that.  Dude, there was like 5-6 back to back postings of this issue.:laughing:
 Dude, there was like 5-6 back to back postings of this issue.:laughing:
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
 Dude, there was like 5-6 back to back postings of this issue.:laughing:
 Dude, there was like 5-6 back to back postings of this issue.:laughing:
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
			
		
			
	
	
			
				
		
		
			IRonMaN
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 15
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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						There are? It took me an hour to log on.  I was busy trying to ID Stevie Wonder songs.
					
				
			
			
				
	
Slava Ukraini!
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
Slava Ukraini!
			Level 13
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
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						Poor hearing impaired folks.
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
			
		
			
	
	
			
				
		
		
			tctxldy
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 3
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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						I'm not re transferring 487 clients so the darn state refund will come over.  If you mark the box on the worksheet "Use this worksheet to calculate taxable amount"  it will flow the refund through to the 1040
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
			
		
			
	
	
			
				
		
		
			tctxldy
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 3
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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						Excuse me Mark the Box NO
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
			
		
			
	
	
			
				
		
		
			swanners
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 2
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
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						Same here...it's just the fact you have to remember to do this or your returns could be incorrect...and to retransfer files would take forever because I would have to know the ones not to transfer as to override a return that was already completed and there should be an easier fix for this.
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
			
		
			
	
	
			
				
		
		
			IRonMaN
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 15
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
		11:37 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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						I transferred mine after the fact so I don't have the issue.  However, if I did, I think I would start the preparation process on every return by clicking on that page as the first step.  If I thought that dementia would hit me before the end of tax season I would develop a one page preparation checklist comprised of 
Step 1 - Open refund page and check box.
If I thought the checklist was going to be too lengthy to work through, I would tape a Post-it pad to the bottom of my monitor saying - check the box on the refund page.
If I thought that was going to be too confusing, I would just retire.
	
Slava Ukraini!
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
Step 1 - Open refund page and check box.
If I thought the checklist was going to be too lengthy to work through, I would tape a Post-it pad to the bottom of my monitor saying - check the box on the refund page.
If I thought that was going to be too confusing, I would just retire.
Slava Ukraini!
			
		
			
	
	
			
				
		
		
			Marc-TaxMan
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 8
		
	
				
		
	
		
			
    
	
		
		
		12-06-2019
	
		
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						sort your clients by the last date you saved file.  Delete the ones you have not worked yet.  Retransfer ALL.  The files you did not delete will remain IF you select Do not delete under Transfer Options.