Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Products
  • Workflow Tools
  • Learn & Support
  • Sign In
  • Products
  • Workflow Tools
  • Contact Us
  • Sign In
  • Learn & Support
    • Created with Sketch. The 9/15 deadline is quickly approaching! Check out our Hot Topics here.
    Created with Sketch. The 9/15 deadline is quickly approaching! Check out our Hot Topics here.
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 

    Tool hub doesn't show "years"

    SusanBradley
    Level 3
    ‎02-22-2025 09:45 PM

    This year more than any other year, Lacerte has been horrifically buggy.  Normally when my Lacerte blows up and resets the columns I launch the tool hub and reset the options.  This year, tool hub does not show "years" so I can't pick 2024.  

     

    Can we fix the tool that fixes the program please?  I called in about a week ago and it was acknowledged that this has been seen in some users.  Well I'm impacted and can we get this looked at before I go insane?

    0 Cheers
    Reply
    4 Comments 4
    Andy Askew
    Level 1
    3 weeks ago

    We are having the same issue. No tax years listed.

    Same issue on multiple workstations.

    Screenshot 2025-08-20 165600.jpg

    0 Cheers
    Reply
    George4Tacks
    Level 15
    3 weeks ago

    Mine is working fine. I looked at About and saw I was on Version 1.4.0.1 and since I am Curious George and sometimes do stupid things, I looked at Support  and clicked the Update. The program then updated to Version 1.4.0.3

    I wonder if the problem is with Version 1.4.0.2 and that is what version you are on.

    Please check and get back to this post so others will know my choice to be adventuresome this time was not stupid. 


    Answers are easy. Questions are hard!
    0 Cheers
    Reply
    Andy Askew
    Level 1
    3 weeks ago

    We are using 1.4.0.3

    0 Cheers
    Reply
    George4Tacks
    Level 15
    3 weeks ago

    Contact Support


    Answers are easy. Questions are hard!
    0 Cheers
    Reply
    Intuit Lacerte Tax
    Intuit ProConnect Tax
    Intuit ProSeries Tax
    Additional Accounting Solutions
    Tax Pro Center
    Tax Practice Resources
    Call sales: 844-877-9422
    Sitemap

    ©1997-2025 Intuit, Inc. All rights reserved.

    Intuit, QuickBooks, QB, TurboTax, and Mint are registered trademarks of Intuit, Inc. Terms and conditions, features, support, pricing and service options subject to change without notice.

    By accessing and using this page you agree to the Terms and Conditions.

    About Cookies | Manage Cookies
    Legal Privacy Security