Search function

[overthehill]

Using the Search function in Lacerte has been very hit or miss for me.  I rarely receive highly relevant information when I search for advanced "how to" procedural help or help on form data input questions.  More often than not, the results are just basic information that contain a keyword or similar keyword, totally unrelated to what I'm looking for.  I know that there are many facets to Lacerte's help (Help Center, Contents and Search, Online Community, etc.), but that's the problem. I expect a search to encompass those databases and provide me with highly relevant information. Lacerte's context-sensitive help, by contrast, is excellent.  Can Lacerte implement a better search engine, system of filters, or some type of AI assistant for help? I've read that Intuit places a high value on AI.  Why not put some effort into using it to improve Lacerte?

[Intuit_Ruben]

Thanks for the idea to " implement a better search engine, system of filters, or some type of AI assistant for help". We are changing the status to "Open for voting".

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