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ProSeries Update Deletes data !!

sbc
Level 1

Just let ProSeries do its auto update thing and now all Principal Business Activity, Principal product or service and Business Code number on 1065's and 1120S's ARE GONE!!

No one answers the phone (of course) until Monday, so thanks Intuit for screwing up my weekend with extra work.

My versions:

S2024US10652024.923.0.0
S2024US1120S2024.916.0.0
2024.07.12
0 Cheers
9 Comments 9
IRonMaN
Level 15

I just updated so that I could transmit an 1120S return that had been done earlier.  I didn't have any issues.  But I did open up a few other returns that had already been filed and I am seeing the same issue.  It looks like returns that were rolled over from last year have the issue and returns that were entered in from scratch this year escaped the issue.


Slava Ukraini!
JustinHB
Level 2

Yep.  Nicely F'd up.......

George4Tacks
Level 15

It is a good thing that everyone does a backup on a regular basis.


Answers are easy. Questions are hard!
rcooley25
Level 11

Boy am I ever glad that I am retired and do not have to p[ut up with this anymore>

jmlawlor
Level 1

You made me download an update today. After I accepted the update, my Forms 1065, Page 1 A,B&C were deleted. Why?

0 Cheers
George4Tacks
Level 15

We generally do not get enough exercise. Doing a screw up like this at least gets our heart rate up and this is good for our general heart health. 

BTW- @jmlawlor used YOU, which assumes the responses here come from Intuit. GENERALLY that is not true. Responses come from other users that are crazy enough to spend there time here trying to answer questions that can be answered. This question is one that needs to be answered by the company.  Call SUPPORT tomorrow. The phone number is in the list. They likely are aware of the issue and will correct in a new release soon. 


Answers are easy. Questions are hard!
afsgconsulting
Level 1

We are having the same issue.

wwheeler32
Level 2

Same for me as well - Intuit - please send fix ASAP!!!

doug1
Level 2

I reported this issue yesterday.  A tremendous screw up.  Tech Support you guys need to check in on the weekend because the rest of us a rushing to September Deadline.