That's funny... except it isn't.   Sure doesn't go a long way towards instilling confidence in the Company now does it?

I love my Lacerte software for processing returns.  But it has been SO unstable & temperamental when downloading updates that it's become a problem.  I'm networked, with three 'seats'.  It can take a couple of hours to get updates loaded (mainly those Thursday afternoon ones, the big ones).   It was so bad I would rearrange the staffing schedule because of it.

And I'm will be evaluating other software before re-upping as the situation just isn't viable.  And I'm NOT  hosting candidate.... too many internet outages here in rural/resort Northern California.  Plus, Intuit shutting down the ability to work off-line this year was a real pisser.