@PATAX  if TurboTax falters as an income stream would Intuit focus more resources on making ProSeries improvements?  If so, at what cost to the licensees? 

Turbo Tax seems to be a huge distraction from needed improvements in ProSeries. 

I have a client that knows absolutely nothing about tax prep that hires on at Intuit each fall through April to train and then to work from home answering Turbo tax users calls.  It could not be a good experience for the caller in solving any problem they are working through.  Have a nice day!