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@The_AntiTax_Man wrote:

Turbo Tax seems to be a huge distraction from needed improvements in ProSeries. 

 

I have a client that knows absolutely nothing about tax prep that hires on at Intuit

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Right now, Intuit views it the other way around - ProSeries is a distraction from them ripping off more Turdo-Taxers.

Although not ideal, they need employees to help customers navigate the program, deal with purchases or refunds, and deal with other non-tax issues.  For that matter, is has been obvious that some/many of the program developers know little to nothing about tax preparation (they deal with the programming aspect, not the tax-related laws).