Kathi_at_Intuit
Moderator
Moderator

@dd4vols  When the program times out, your session is severed due to inactivity. While it stops the active session, it doesn't always perform a complete, clean shutdown of all background processes or cached data. When you close it out completely this ensures the program:

Closes all open files and connections properly.
Releases system resources cleanly.
Clears temporary data associated with your session.

Exiting and reopening clears any lingering session issues, and ensures the program is ready for a completely fresh start when you sign in.

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