TaxGuyBill
Level 15

@spb wrote:

Can't resize the window, can't click on anything without the computer simply "dinging".  Can't exit the program with the upper right X in the corner.  Only way to close the program is by ending the task through the task manager.  


 

My first guess it is another pop-up window, such as one of those stupid Intuit surveys.

It may be hidden due to your computer resolution.  Have you tried changing your resolution in Windows to see if it now shows more stuff (such a survey window)?

Or can you hold down the "Alt" button and click "Tab" to 'switch' the active window to ProSeries, rather than a survey window?  Well, this may not work though because ProSeries is forcing the survey window to override the main program.  I would try the resolution thing.