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2 weeks ago
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Hi @dascpa Thanks for tagging me. We understand how frustrating this situation is, especially with clients waiting for updates. If you’ve checked My Account (following the steps in the Delayed Acknowledgements support article) and the e-file status is updated there, we recommend contacting ProSeries support so they can help ensure it’s reflected correctly in the program. If you don’t see any change in the status of those returns in My Account, that means the delayed acknowledgments are still pending. At this point, we suggest reaching out directly to the Delaware state agency for clarification and guidance on those specific returns.
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