code error4-0 trying to print return

grammie619

I am receiving a error code 4-0 when trying to print a return. States entitlement components or NET framework may be missing or damaged. I up dated my installed products. I am the administrator as I tried their suggestions. I just got this computer back from being up dated. I know support is closed on the weekend but has anyone else had this problem and if so how did you fix it. I will be calling support on Monday but just looking for another way around this. Thanks for any help you can give me.

Just-Lisa-Now-

put this in google

proseries net framework error

you'll get all the articles for this easier than searching in this group.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

grammie619

Thank you. This morning I did contact support, spoke to a very knowledgeable representative. she was on the phone with me for about 45 minutes , walking me thru the steps. she was very patient, kind and literally talked me down from my ledge. I have always received good advice from either the community or Support when needed. For a Monday, well this is a great start

hikolieans

Hey, I have had experience dealing with that 4-0 error in the past, and it tends to mean there is a .NET Framework or Entitlement Components issue, as you pointed out. And since you updated your software; repair install helps fix missing or corrupt components. I would try this first before Monday:

Go to Control Panel → Programs → Programs & Features, find your TurboTax/Intuit product, select "Repair," and that should help.
Make sure you have all your Windows updates applied, especially .NET Framework updates.
Reboot your computer after the repair is completed.

It usually fixes it pretty quickly and I have seen this error disappear after a repair. If it does not, probably when you talk to support on Monday they will have you reinstall Entitlement components.

grammie619

Thank you. Support was able to walk me thru the repair. Thank you for taking the time to answer me. Have a great day