We prepared a tax return in ProConnect and now we cannot locate it. How do I find the return.
Might be looking in the wrong year. Try going to the client profile and see if you see the return there.
We are unable to locate a tax preparation for a client. When I review the TaxReport_TY24 from October 16, 2025. The client name is on the list, but there are not tax preparations in the system.
Contact support.https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...
