Can't Locate Tax Return in ProConnect

cpsg2010 · ‎01-17-2025

We prepared a tax return in ProConnect and now we cannot locate it. How do I find the return.

Quack_Shot · ‎01-17-2025

Might be looking in the wrong year. Try going to the client profile and see if you see the return there.

“The only true wisdom is in knowing you know nothing” -Socrates

Accesstax

We are unable to locate a tax preparation for a client. When I review the TaxReport_TY24 from October 16, 2025. The client name is on the list, but there are not tax preparations in the system.

George4Tacks

Contact support.

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...

Answers are easy. Questions are hard!

Can't Locate Tax Return in ProConnect

©1997-2025 Intuit, Inc. All rights reserved.

Intuit, QuickBooks, QB, TurboTax, and Mint are registered trademarks of Intuit, Inc. Terms and conditions, features, support, pricing and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.