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We have a client asking for a receipt for his tax payment. None of our reps have ever had a client ask for this before and have no idea if it is possible. I have looked around and asked the help but it wasn't helpful, so I am trying here. Does anyone know if PTO provide receipts for tax payments and if so, where does one find it?
TIA
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The software tells the IRS to take money out of someone's account. Once it relays that message, it has no way of knowing if the transaction is completed. The client may not have enough money in the account or the account got closed and they didn't tell you. If they want a "receipt" they need to look at their bank statement.
Slava Ukraini!
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How did they pay you?
I had a client ask me and I simply created a receipt in Word. Takes ten minutes.
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https://www.irs.gov/individuals/get-transcript has the link to create and account at https://www.irs.gov/payments/online-account-for-individuals
Answers are easy. Questions are hard!
