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Tax Payment Receipt

Lizzie_moir
Level 1

We have a client asking for a receipt for his tax payment. None of our reps have ever had a client ask for this before and have no idea if it is possible. I have looked around and asked the help but it wasn't helpful, so I am trying here. Does anyone know if PTO provide receipts for tax payments and if so, where does one find it? 
TIA

4 Comments 4
IRonMaN
Level 15

The software tells the IRS to take money out of someone's account.  Once it relays that message, it has no way of knowing if the transaction is completed.  The client may not have enough money in the account or the account got closed and they didn't tell you.  If they want a "receipt" they need to look at their bank statement.


Slava Ukraini!
strongsilence
Level 11

How did they pay you?

I had a client ask me and I simply created a receipt in Word. Takes ten minutes.

qbteachmt
Level 15

The IRS provides proof. They log in to their IRS account and they can get a transcript, too.

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George4Tacks
Level 15

https://www.irs.gov/individuals/get-transcript has the link to create and account at https://www.irs.gov/payments/online-account-for-individuals

 

 


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