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E-file status stuck at "Sent to State"

lynnk
Level 2

I e-filed returns for two clients on 9/15/25 to the IRS and multiple states. All returns have been accepted by the IRS and states, EXCEPT for the state of New York. Any idea why? The NYC returns have been accepted, but the state returns for New York have not.

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7 Comments 7
abctax55
Level 15

Go to 'myaccount' and check efile status there.   Sometimes the ack just will NOT pop up on the screen.

You have to enter the SSN/FEIN of the taxpayer.

 

HumanKind... Be Both
lynnk
Level 2

I have been doing that also in case the acknowledgements just weren't popping up. But it is the same response. I guess it is just a waiting game. Thank you.

abctax55
Level 15

Good for you.... not too many folks know about that option (not even support, or Kathi@Intuit...) per a recent thread.

SOME states take forever (NY is one, I think).  

You can also select the client & retrieve the ack for 'just that client'.  I can't say that has ever worked for me.   

Good luck - I know the waiting game is frustrating.

HumanKind... Be Both
sjrcpa
Level 15

It is not unusual for NY to take longer - up to a week.


The more I know the more I don’t know.
Kathi_at_Intuit
Moderator
Moderator

Hi @lynnk we are delighted to see you in the community and thanks for posting. To add to the conversation, we have a support article on delayed acknowledgements that may be useful for you going forward. We're not sure if your return is a Partnership, but it’s worth noting that a small about of Partnership acknowledgements have been delayed since 9/12/2025. Here is the link to the article for reference:

 

How to check for delayed e-file acknowledgements

 

We look forward to seeing you aroound the community. 

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lynnk
Level 2

Thank you, I did see that article and they are partnerships, but I've never had NY take this long before. I appreciate the responses.

Have a wonderful weekend.

Kathi_at_Intuit
Moderator
Moderator

Thanks @lynnk for the follow-up and we are glad that you did! Thank you for the wonderful weekend vibes and we hope you do too! 

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