I have used Quick Employer forms for almost 15 years. It always saved the W2's and 1099's for 2 years. I filed all of my W2's in January of 2025 for 2024. I just went to print the W2 and 1099 -int for a business client that I am doing an 1120-S for and all of the forms that I filed are gone, I called in to support and they told me I could re-enter everything and print it again. Once I e-filed the form it was deleted. This has never happened before and frankly I am speechless, that I was not told of this glitch and there is no way to recover any of the filed forms for 2023 and 2024. My client list is there, and it shows that I e-filed forms, but the forms have been deleted by Intuit.
Has anyone experience this same issue? Does anyone know how to recover them/ Why di Intuit do this?
At my age sometimes my memory plays tricks on me but while it has been a while since I have been involved with W2s and 1099s I thought you had to keep them for longer than 2 years.
I don't use Intuit for w2's/1099's (use another provider) and have always been able to print any years I need, but I always keep a backup copy on my computer in case my provider has an issue, and doesn't have my records. Suggest you start keeping a copy for yourself.
Wow.
I used QE forms until 2023... their pricing was more than I was willing to pay.... Though I make a point of printing to PDF I think I'm really glad I changed.
Thank you for your reply. May I ask what software you use for W2's and 1099's? Are there multiple options?
We used QEF years ago.
There are multiple options. We used Track1099 for the past few years.
They are changing from pay per 1099/W-2 to a subscription model so I don't know if we will continue. They haven't gotten back to me on the new pricing.
@sjrcpa wrote:
We used Track1099 for the past few years.
They are changing from pay per 1099/W-2 to a subscription model so I don't know if we will continue. They haven't gotten back to me on the new pricing.
Really? That would suck. At first glance on the website, it looks like they have both options, but maybe they are in the process of changing things.
I don’t prepare a lot of forms. I used efilemyforms.com. Per form cost….Best I can say is it worked and was inexpensive ….wasn't impressed with the workflow but got the hang of it by the time I was done…. Guess I’ll have to relearn it next year.
EDIT: ……but the lesson of the day is to keep a backup paper or pdf copy of everything…. Never rely on the ability to reprint from whatever software or platform you use….
When I prepared payrolls, etc. I always printed PDFs for my files.
Yes, I get the same issue. Tech. support could not help to solve this problem. Over 40 of my clients' business files disappeared, even I try to create a new form, and I still cannot see it.
I have used Quick Employer software
What software do you use?
Hi @bldgcont Thank you for your post and for sharing your experience. We understand the concern about your missing data, as your forms from the last year should still be visible.
When this situation occurs, it may be because the user is logged in with different credentials. Is there any possibility this is happening?
If Quick Employer Forms is accessed with different login credentials, you will not be able to view prior-year forms, nor will these forms transfer to the current year's business/forms list.
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