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I have 2 returns sitting in EF Center for 2 days and status update has not changed.

Reva
Level 1

I e-filed two returns (one 1065 and one 1040) yesterday.  Usually the e-file status moves "from received by Intuit" to "sent to IRS" within 4 to 5 hous.  Are others experiencing this issues, is Intuit backlogged or is my link not working. 

13 Comments 13
kuvitka
Level 1

I have the same issue 😞

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Ajacobs
Level 1

Same, I have 10 returns with same issue, 1 -1040, 2 - 1065 and 7 - 1120S

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Kathi_at_Intuit
Moderator
Moderator

@Reva Welcome to the community and thanks for posting your first question. We've checked on this and currently there are no reported issues with the EF Center for ProSeries. We would recommend either checking online in My Account for the e-File status or calling into ProSeries Support to have an agent check the status of the return. 

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Kathi_at_Intuit
Moderator
Moderator

Hi @kuvitka Thanks for joining in on the conversation and for posting your first question. We've checked on this and currently there are no reported issues with the EF Center for ProSeries. We would recommend checking online in My Account for the e-File status or calling into ProSeries Support to have an agent check the status of the return. 

**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.
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Kathi_at_Intuit
Moderator
Moderator

Hi @Ajacobs We are delighted to have you in the community and thanks for posting your first question. We've checked on this and currently there are no reported issues with the EF Center for ProSeries. We would recommend viewing the e-file status in My Account or calling into ProSeries Support to have an agent check the status of the return. 

**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.
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Just-Lisa-Now-
Level 15
Level 15

This close to a due date deadline, its not uncommon for things to get backed up.

Make sure you Update the Acks, by highlighting the return then instead of choosing Receive Acks, pick the Update Acks of Selected returns in that same drop down menu..


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
MFLAN
Level 2

I don't understand what the issue is either.   I have 3 returns that are "sent to agency" and have been that way for over 8 hours.    I also use Walters Kluwer and had no issues getting the acknowledgements back from them within minutes today.   I am so frustrated.   I feel that there is something going on with the program itself.   Meanwhile, I hope I can get an acceptance or rejection by midnight.

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sjrcpa
Level 15

"I hope I can get an acceptance or rejection by midnight."

@MFLAN That doesn't determine timely filing. Submission date and time does.


The more I know the more I don’t know.
MFLAN
Level 2

Update.  I finally got the acceptance!  Yeah!!

AC2025
New Member

I HAVE THE SAME PROBLEM, I HAVE LIKE 15 THAT JUST SAY SENT TO THE IRS BUT THEY ARE NOT ACCEPTED YET..ABOUT 8 HOURS...

 

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JGrahamAtlCPA
Level 3

I currently have 22 that have been filed since Saturday morning that are stuck on "Sent to IRS.""

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llanira
New Member

I have six returns that I e-filed earlier today, around noon, with the 'Sent to IRS' status. Ran all possible updates. 

One return that I e-filed at 6:00 p.m. today was accepted. 

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Juliewish
Level 3

Yes.  I got the same issue as the returns in sent status for 3 days.  Run all the updates and the status updated has not changed.  Called support and they said there not thing I can do.  So frustrated.

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